Hockey Detox Co. – Terms and Conditions & Privacy Policy

Service Overview

Hockey Detox Co. provides professional hockey gear cleaning and deodorizing services using advanced ozone treatment and detailing processes. Our goal is to restore freshness, reduce odor causing bacteria, and extend the life of your equipment.

Appointment & Scheduling

Appointments are scheduled based on availability and are handled on a first come, first served basis. Due to the time required for each treatment cycle, availability may be limited.

We ask that all customers provide accurate information when booking to ensure proper scheduling and service completion.

No Show & Cancellation Policy

We understand that schedules change. If you need to cancel or reschedule, please provide as much notice as possible.

Repeated no shows or last minute cancellations may result in refusal of future service.

Turnaround Time

Standard treatment time is approximately 4 hours per set of gear. Turnaround times may vary depending on volume, equipment condition, and scheduling demand.

Results Disclaimer

While our process is highly effective, results may vary based on:

• age of equipment
• level of use
• existing wear and condition

Some heavily used or older equipment may require multiple treatments for optimal results.

Equipment Condition & Liability

Hockey Detox Co. takes great care in handling all equipment.

However, we are not responsible for:

• pre existing damage
• deterioration due to age or wear
• weakened stitching, materials, or adhesives

By using our services, you acknowledge that all equipment is serviced at the owner’s risk.

Payment Terms

Payment is due upon completion of service unless otherwise agreed upon.

Pricing may vary depending on equipment type, size, and condition.

Right to Refuse Service

We reserve the right to refuse service for equipment that is excessively damaged, unsafe to handle, or poses a health risk beyond standard conditions.

Privacy Policy

Information We Collect

We may collect the following information when you submit a form or contact us:

• Name
• Phone number
• Email address
• Location information
• Service related details

How Your Information Is Used

Your information is used solely to:

• respond to your inquiry
• schedule and complete services
• communicate updates regarding your appointment

Information Sharing

Hockey Detox Co. does not sell, rent, or share your personal information with third parties.

Data Protection

We take reasonable steps to protect your personal information and limit access to only what is necessary to provide our services.

Third Party Platforms

We may communicate through platforms such as Facebook Messenger. These platforms operate under their own privacy policies.

Your Rights

You may request to update or delete your information at any time by contacting us directly.

Contact

For any questions regarding these terms or your information, please contact us directly through our Facebook page.

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